Thematic category of idea: Vehicle technologies and design Digital services supporting Public Transport
Transport System: Metro Tram
What is the aim of the idea?: Increases satisfaction of the users of the public transport
Created: 8 years ago
Created by: Eelco

Research shows that even passenger distribution in trains and at platforms directly influences the station dwell time and the minimum sustainable headway between trains. By measuring the occupation of the different carriages in a train, PTOs can make a (real-time) estimation of the occupation level in a carriage. This information can be sent (through an app or graphical display) to passengers that are waiting at the next station(s). This allows people to stand at the right place on the platform (1st or 2nd class, in front or at the back) when the train arrives. Passengers can then move accordingly and will be better spread across the train. Passengers that have a seat and sit in a less crowded carriage are more likely to have an enjoyable journey and feel better about the service.