Thematic category of idea: Digital services supporting Public Transport
Transport System: Bus Metro Tram Train
What is the aim of the idea?: Increases satisfaction of the users of the public transport
Created: 8 years ago
Created by: Frank

Safety and security are at the bottom of Maslow's pyramid of needs (i.e., most important). Innovations improving (the perception of) safety and security could attract more passengers to PT. Therefore, smart CCTV should be explored more to identify potential criminals/criminal activity.

There are cameras available that can use identify convicted criminals by face recognition. Some go a step further: they can predict criminal activity. These should be developed and introduced in more PT hubs/stations.